Camping-themed twin room Welcome fruits on the first drinks the mini bar on the first of 200 yuan SPA consumption voucher Travel photography comes 5 electronic photos a 17-second short video
Garden view King Room Welcome fruits on the first drinks the mini bar on the first of 200 yuan SPA consumption voucher Travel photography comes 5 electronic photos a 15-second short video
The hotel offers amenities for your comfortable stay and unforgettable experiences
Unbelievable Massage!
“The massage with the precious metal bowl was a truly unique and rejuvenating experience that I will never forget.” view full review
Excellent Gym!
“I loved the quiet fitness centre, which provided a perfect escape from the afternoon heat and had great equipment.” view full review
Delicious Breakfast!
“Breakfast was a dream with a wide variety of fresh fruits, yogurts, and a standout espresso prepared just for me every day.” view full review
Stunning Pools!
“The temperature-controlled infinity pool was nothing short of amazing, offering amazing views and a perfect place to unwind.” view full review
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Barber shop
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Table tennis
Yoga class
Sports trainer
Fishing
Guest Parking
Electric kettle
Services
Free shuttle service
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Baby pushchair
Board games
Children's menu
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room
Spa & Leisure
Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view
Shallow end
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
CD player
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
12 Yuhai Road,
Sanya,
China,
572000,
Hainan
Map view
12 Yuhai Road,
Sanya,
China,
572000,
Hainan
City landmarks
No.1 Dadonghaihaiyun Road
XiaRi MeiShi GuangChang
1.5
km
Yuya Rd
Da Dong Hai Lv You Qu
1.3
km
Yuya Avenue
RuiHai GouWu GongYuan
1.5
km
Park
Luhuitou Park
3.5
km
Dadong Sea
1.8
km
North of Xidao Island
Xidao Amusement Park
2.6
km
China
Luhuitou Plaza
2.5
km
Xiaodonghai
2.9
km
Island
Phoenix Island Sanya
3.3
km
No.62 Hedong Road
QiHuan YiShu TiYanGuan
3.4
km
Yuya Road
ShiDai HaiAn JiuBa Jie
3.1
km
Island
Wild Pineapple Island
3.3
km
Linchun Community
Sanya Phoenix Hill Park
4.0
km
No.39 Jianshe Street
JianShe XiaoChi Jie
4.1
km
Fenghuang Road
Sanya Beauty Crown Cultural Exhibition Center
4.7
km
Fenghuang Road
Bailu Park
4.2
km
Golf Course
Luhuitou Golf Club
4.4
km
Redaiyulin Square
Sanya Redaiyulin Square
4.9
km
Sanya River
Sanya River Birds Nature Reserve
4.7
km
Binglang Village
Sanya Dream Water Park
4.9
km
Taling Village
Nantian Ecological Garden
4.9
km
Fenghuang Road
Egret Park
4.9
km
No.467 Jiefang Road
Sanya JieFang Lu BuXingJie
5.1
km
Hexi District
Sanya Coral Reef National Nature Reserve
4.9
km
Beauty Crown
4.9
km
3 Sanyawan Rd
China Sanya Phoenix Island
4.9
km
Yalong Bay National Resort
Yalong Bay International Rose Valley
4.9
km
Shopping Area
Boom Plaza
4.9
km
In Maling Mountain
Xinglong Tropical Ocean Zoo
4.9
km
Nearby
Shopping Area
Pineapple Shopping Center
260 m
Restaurants
Yi Yang
350 m
No.12 Yuhai Road Mandarin Oriental Sanya
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
friendly staff
great location
inconsistent dining
overwhelming room selection
8.2/10
Great
Rooms
8.7
Location
7.8
Service
8.5
Dining
8.3
Guest reviews
8.2/10
based on 20 reviews
8.2
8.2/10 based on 102 reviews
Sam
United Kingdom,
May
2024
8.4/10
I was thrilled with my stay at this hotel! The rooms are nestled under the shade of palm trees and just steps away from the beach, creating a serene atmosphere. The coffee machine in the room was a nice touch, reminiscent of the one I enjoyed in Guangzhou. However, the vast selection of rooms made it slightly overwhelming to choose the perfect one on this expansive property.
Rooms
8.0
The rooms are under the shade of palm trees and almost on the beach, offering a tranquil setting. The coffee machine added a touch of luxury, though choosing from the wide range of rooms was a bit challenging due to the vast area of the property.
Service
9.0
The service here was exceptional, especially towards my child who was delighted with the engaging attention. The option for their private car service, with variable pricing depending on the distance, was convenient. The opportunity for snorkeling at the end was a fantastic addition.
Location
9.0
The location of the hotel is superb, being closer to downtown compared to other renowned hotels in Sanya. The vast grounds offer a myriad of activities and sights to explore, creating a tropical paradise. The Sunset Bar was a favorite spot with consistently perfect service, and the activities organized by Dipson added a special touch to my experience.
Dining
7.0
Dining at the hotel was a highlight, with probably one of the best hotel breakfasts I've ever had. However, the consistency of the dining experience varied, and the fruit selection was disappointing. The standard dining area struggled to cope during peak times when the hotel was fully booked, affecting the overall dining quality.
Facilities
9.0
The facilities at the hotel were top-notch, providing everything needed for a comfortable stay. The range of amenities and services available ensured a convenient and luxurious experience.
friendly staff
inconsistent dining
Jacqueline
United Kingdom,
May
2024
7.4/10
The hotel offers adequate and comfortable rooms with a great view of the sea, though not quite reaching a 5-star level. The service is warm and welcoming, with some areas needing improvement. The location is set in a tropical area, a bit messy in some parts but still peaceful and close to a local center. The dining experience is highlighted by fresh, everyday options. The facilities are good overall.
Rooms
8.0
The rooms are beautifully designed, luxurious, with a great balcony overlooking the sea and palm trees.
Service
7.0
The service was very friendly and helpful, though it could be elevated to a 5-star level.
Location
6.0
The hotel is set in a kind of tropical area, well-kept and beautiful, but some parts need better cleaning and maintenance.
Dining
9.0
The dining experience was a highlight, with probably the best hotel breakfast ever had.
Facilities
7.0
The facilities are good and serve the needs of guests but could use some enhancements.
Denis
United Kingdom,
May
2024
7.8/10
I was a bit worried about room size at this price point, but I ended up loving the seclusion and beautiful views of gardens and the ocean. The balcony with loungers was perfect for relaxing with a glass of wine. The only downside was the initial room selection stress.
Rooms
9.0
The rooms offer oodles of seclusion, lovely views, and plenty of space inside and out. The balcony with 2 loungers was perfect for those relaxing moments.
Service
9.0
The staff went above and beyond to make us feel like family. They were attentive and even doted on our child. The private car service was a nice touch, offering convenience for a reasonable price.
Location
8.0
The hotel is in a secluded area with a private beach, making it a great escape. Despite some staff not being very attentive, the surroundings are lush and spacious, providing a peaceful retreat close to downtown.
Dining
6.0
The dining experience was a bit boring after a couple of days, with limited variety. While the food was okay, it lacked excitement.
Facilities
7.0
The facilities were adequate, offering what was needed for a comfortable stay.
secluded
limited dining
Gilbert
United States,
May
2024
7.8/10
I was a bit worried about room selection due to the high price point, but our family of 3 ended up having a great view of the sea. The room was awesome, and I really loved staying there.
Rooms
9.0
The room had a great view of the sea and was awesome.
Service
7.0
After facing some initial issues with the restaurant and room cleanliness, the managers, especially Ricardo of Guest Relations and Ivan Alvarez the Executive Chef, were very accommodating. However, it was a bit challenging to voice concerns.
Location
8.0
The hotel is located in a tropical area that is very well-kept and beautiful. It's easy to get to downtown Sanya, but it's a bit far from other restaurants. However, the huge property offers private beaches and swimming areas, as well as a nice sunset bar with happy hour drinks.
Dining
7.0
The dining experience was good overall, with tasty food and plenty of choices. However, I noticed some inconsistency in the menu, and the fruit selection was not impressive.
Facilities
8.0
The facilities were modern and convenient, offering a variety of services.
Graham
United Kingdom,
March
2024
8.4/10
Worried about room size initially due to not booking a suite at this high price point, I found the room under the shade of palm trees, but not facing the ocean as expected. Despite that, it had everything we needed, making the stay comfortable. The location is amazing, secluded and peaceful, though a bit challenging due to the hotel's military base setting requiring shuttle transfers. Dining was a highlight, especially the fabulous breakfast. Overall, a great stay with a few minor setbacks.
Rooms
8.0
The room was under the shade of palm trees but not facing the ocean as expected. However, it had everything we needed for a comfortable stay.
Service
9.0
The service was wonderful, with exceptional staff like Ricardo and Ivan Alvarez going above and beyond to accommodate guests.
Location
8.0
The hotel's location is amazing, secluded and quiet, providing a peaceful atmosphere but with some challenges due to its position on a military base.
Dining
8.0
The dining experience was excellent overall, especially the fabulous breakfast, though there were limitations in the variety of options available.
Facilities
9.0
The hotel offers great facilities, ensuring a pleasant and convenient stay for guests.
Alice
United Kingdom,
March
2024
8.8/10
The hotel was fantastic, with extremely clean rooms and a refreshing ocean breeze. The staff were working hard and very helpful, particularly Jason, Ricardo, Helen, and Mihai. The location was lively and close to downtown, offering a great place to watch the sunset. The dining experience was a highlight with probably the best hotel breakfast I have ever had.
Rooms
8.0
The rooms were kept extremely clean and fantastic, with a touch of Ocean breeze. However, not ideal with a premium view.
Service
9.0
The service was very friendly and helpful.
Location
9.0
The location is bustling with people and activities everywhere, close to downtown, offering a great sunset view.
Dining
9.0
The dining was a standout with an exceptional breakfast experience.
Facilities
9.0
The facilities were top-notch, catering to guests' needs seamlessly.
Adrian
United Kingdom,
February
2024
8.6/10
I felt like I was in paradise, with rooms just a few steps from the sea and equipped with a plunge pool overlooking the ocean. The room even had a coffee machine as stylish as the one in MO in Guangzhou. At night, the ambiance was magical, making it an unforgettable experience. However, there were some minor inconveniences that affected my stay.
Rooms
9.0
The rooms are just a stone's throw away from the sea, offering a stunning view. The plunge pool and oceanfront location added a touch of luxury to my stay. I loved having a coffee machine in the room, reminiscent of MO in Guangzhou.
Service
9.0
My expectations for spoken English among the staff were low, but I was pleasantly surprised. From addressing my concerns to assisting with various needs, the service was top-notch.
Location
8.0
The location, although a bit chaotic at times with some staff not as attentive, offered stunning views from a hill amidst tropical forests. The resort is vast, and exploring the private beaches and swimming areas was a highlight. The proximity to the city center was convenient.
Dining
8.0
The dining experience was delightful, with a wide variety ranging from king crab legs to sashimi and decadent barbecue options. The lazy brunch was a particular favorite. However, the normal dining area struggled when the hotel was almost fully booked.
Facilities
9.0
The facilities were impressive, offering everything I needed for a comfortable and enjoyable stay. The amenities provided added value to the overall experience.
George
United States,
February
2024
8.2/10
My stay at the hotel was very spacious, clean, and relaxing. The rooms were spacious with a balcony, perfect for a relaxing getaway. The service was professional and responsive, although a bit limited for a resort of this size. The location was peaceful, opening onto a lovely beach yet conveniently close to the local center with shops and restaurants. The dining experience was great, offering delicious options including fresh BBQ. Overall, the facilities were top-notch, providing everything needed for a comfortable stay.
Rooms
9.0
The rooms were very spacious, clean, and relaxing, perfect for unwinding.
Service
7.0
The service was professional and very responsive to our needs, making our stay enjoyable.
Location
8.0
The location was peaceful, with a beach nearby and easy access to local amenities.
Dining
9.0
The dining experience was great, with delicious food options, especially the BBQ.
Facilities
8.0
The facilities were well-maintained and offered everything we needed for a relaxing stay.
John
United Kingdom,
January
2024
9.0/10
The hotel offers beautifully designed rooms with a great balcony overlooking the sea, near to the sea. The service is exceptional with friendly and patient staff. The location is convenient, despite some staff not being attentive. The dining experience is extremely good with lots of variety. The facilities are modern and luxurious.
Rooms
9.0
The rooms are very clean, comfortable, and well-designed, offering a great balcony view of the sea.
Service
9.0
The staff is very nice, patient, and always with a smile. June, the trainee, provided a great farewell. Impressive services like room service, housekeeping, and more.
Location
8.0
The hotel is located near the sea with easy access to downtown Sanya. However, some staff members were not very attentive.
Dining
10.0
The dining experience is extremely good with a wide variety of delicious options, including king crab legs, sashimi, barbecue, and cakes.
Facilities
9.0
The facilities are modern and luxurious, enhancing the overall experience.
Joe
United Kingdom,
January
2024
7.8/10
The hotel is a luxurious gem very near to the sea, offering beautifully designed rooms with a great balcony overlooking the sea. Perfect for those late evening Sauvignon Blanc moments, especially with the plunge pool and ocean front view. Some minor issues to keep in mind.
Rooms
9.0
The rooms are beautifully designed and luxurious, with a great balcony overlooking the sea.
Service
8.0
The service was very friendly, welcoming, and helpful, with a good service attitude overall.
Location
7.0
The location feels like the holidays start right away, though there are some minor issues with staff attentiveness.
Dining
8.0
The dining experience had lots of variety and delicious food, but some areas might struggle when the hotel is fully booked.
Facilities
7.0
The hotel boasts excellent facilities, however, some cost-cutting experiences are noticeable.
Tom
United Kingdom,
November
2023
9.2/10
My stay at the hotel was absolutely fantastic. The rooms were wonderfully designed, incredibly spacious, and comfortable, providing a relaxing environment. The service was top-notch, with professional and responsive staff making our stay more than perfect. The location, though beautiful and well-kept, could be overwhelming with so many activities going on, but still lovely. The dining experience was complete and included in our room charges, offering mouth-watering dishes. The facilities were impressive, enhancing our overall experience.
Rooms
10.0
The rooms were wonderfully designed, incredibly spacious, and comfortable.
Service
10.0
The staff were very professional and very responsive to our requests, making our stay more than perfect.
Location
8.0
The location is in a kind of tropical area, very well kept, and very beautiful.
Dining
9.0
The dining experience was nice and complete, offering mouth-watering dishes.
Facilities
9.0
The facilities were great and added to our overall enjoyment.
Clare
United Kingdom,
November
2023
7.4/10
I was a bit worried about the room selection given the high price, but the standard room turned out to be spacious, nicely decorated, and clean. The design was beautiful, luxurious, with a great balcony overlooking the sea and palm trees. Unfortunately, there were bed bugs present, which was a downside.
Rooms
7.0
The room was spacious, nicely decorated, and clean with a beautiful design and a luxurious feel. The balcony offered a wonderful view of the sea and palm trees, but there were issues with bed bugs.
Service
9.0
The service was exceptional, especially Ricardo, the Guest Relation Manager, who was very friendly and helpful. Despite initial concerns with the restaurant and room cleanliness, the managers, including the General Manager, handled the situation well.
Location
6.0
The location is a bit tricky being on a military base where outside taxis are not allowed, requiring shuttle waits for entry and exit. However, it's full of palm trees and tropical plants, well-situated in a commercial center not far from the city center.
Dining
8.0
The dining experience was a mix; while the restaurant food was delicious and fabulous, there were limited breakfast options and room for improvement in the fruit selection.
Facilities
7.0
The hotel facilities are diverse and accommodating, offering various services from room service to valet parking. However, some areas like the interior could get hot, and there was a need for more thorough cleanliness.
Alexander
United Kingdom,
October
2023
9.0/10
I felt like I was in a tropical paradise at this hotel, with rooms so close to the sea that I could almost touch the water. The balcony overlooking the sea, surrounded by palm trees, was absolutely luxurious and perfect for those late evening relaxation moments. The seclusion, garden and ocean views, along with the ample space inside and out, including 2 loungers on the balcony, made my stay just perfect.
Rooms
10.0
The rooms were beautifully designed and offered a great view of the gardens and ocean. The balcony with 2 loungers was ideal for unwinding with a glass of wine.
Service
9.0
The staff exceeded my expectations with their friendly and efficient service. They were always quick to assist with a warm and welcoming attitude.
Location
8.0
The location was nice and quiet, although a bit far from other restaurants. However, it was just a short distance to Bali, Thailand, and China, making it a great spot to explore from. The only downside was the slight lack of attentiveness from certain staff members in areas like the egg station.
Dining
9.0
The dining experience was fantastic with a wide variety of delicious options, from king crab legs and sashimi to barbecue and cake. The early check-in and late check-out, along with spa services and English-speaking staff, added to the overall great experience.
Facilities
9.0
The facilities were top-notch, offering everything one could need for a comfortable and enjoyable stay. From room service to valet parking, they had it all.
luxurious rooms
lack of attentiveness
Peter
United Kingdom,
October
2023
8.6/10
The hotel offers a beautifully designed room with a great balcony overlooking the sea and palm trees, complete with a plunge pool and ocean front view. Although I hesitated due to the high price, the standard room was good, quiet, and spacious for our family of three.
Rooms
9.0
The rooms are luxurious and quiet, perfect for a relaxing stay. The balcony with the sea view is truly special.
Service
9.0
The staff was very friendly and always willing to assist. Ricardo, the Guest Relation Manager, and Ivan Alvarez, the Executive Chef, went above and beyond to accommodate my needs.
Location
7.0
The hotel is well-located in a commercial center, making it convenient to explore downtown Sanya. However, some staff members were not very attentive, affecting the overall experience.
Dining
9.0
The dining experience was exceptional, with probably the best hotel breakfast I've ever had. The all-you-can-eat style with dim sum and dessert was a highlight.
Facilities
9.0
The facilities were top-notch, providing all the amenities needed for a luxurious stay.
Nancy
United States,
September
2023
8.6/10
My stay at the hotel was simply fantastic! The location is perfect, right next to the beach and within easy reach of various restaurants. The rooms were not only clean and comfortable but also offered a stunning view of the sea through the palm trees. The staff was incredibly friendly and helpful, making my time there truly enjoyable. The dining experience, while having delicious food, could improve with more variety. The facilities, especially the well-maintained pool area, added to the overall pleasant stay.
Rooms
9.0
The rooms were beautifully designed, luxurious, and spacious, with a great balcony overlooking the sea.
Service
8.0
The service at Mandarin Oriental Sanya was very friendly, helpful, and quick to assist with any request or information needed.
Location
9.0
The hotel's location is very good, set in a spacious, lush area with plenty of trees to create a serene environment.
Dining
8.0
The dining experience was a highlight, probably one of the best hotel breakfasts I have ever had.
Facilities
9.0
The facilities provided were excellent, offering everything needed for a comfortable stay.